SERVICE OFFERINGS

North Star tailors its offerings to match the specific requirements of its clients, while always incorporating core elements of its tried and tested approach to ensure alignment of change programmes to strategic objectives, strong governance, skills transfer and flawless project delivery.

North Star’s change leadership support includes any of the following:

   Full provision of change leadership function that includes the following:

  • Strategic advise to identify major transformational opportunities and/or align a change programme to accomplish them
  • Scoping and delivery of improvement projects aligned to strategic goals
  • Governance capability, including financial tracking and project management office
  • Transfer of change management capability to facilitate eventual self-service

   Delivery of any discrete element(s) of the change leadership function listed above

   Deployment of Lean Six Sigma

  • Lean Six Sigma training, coaching and team building in conjunction with strategic, governance and delivery capability

* North Star’s Lean Six Sigma capability will underpin all change management work to ensure greatest rigour in project scoping and sustainable solutions

   Operational Excellence

  • Review of operational infrastructure with identification and delivery of improvements to dramatically improve productivity, service, control and quality
  • Institution of operational disciplines such as management information along with skills transfer enable on-going client-led improvement